Scan Master provides a fully automated, AI-driven solution for handling expired pharmaceutical returns. Designed specifically for CFAs, distributors, and stockists, the platform streamlines the entire claims process—from scanning and verification to ERP-based credit issuance—while ensuring full compliance and zero manual error.

• 📦 Stockist logs expired product data: Using Scan Master’s intelligent portal, stockists initiate the return process by scanning product barcodes. Our high-speed OCR instantly captures critical information like batch number, expiry date, and manufacturer name. The system flags any products nearing expiry and triggers the return workflow automatically—saving time and avoiding revenue loss from unsellable stock.
• 🚚 Claim auto-uploaded & transporter alerted: Once the claim is submitted, Scan Master’s backend automatically generates the shipment manifest and notifies the assigned transporter. Logistics workflows are integrated directly with the system—no calls, no emails. This step is tracked in real-time with GPS and status logs, ensuring visibility across all transit points.
• 🔍 CFA/Checker performs real-time Automated scanning & reconciliation: At the receiving end, the CFA places the returned items under fixed box or conveyor-mounted cameras. The system scans and categorizes each item as "Expired", "Near Expiry", or "Sellable" based on expiry rules and batch data. Reconciliation is fully automated with immediate tagging and syncing to the central ERP, eliminating the chance of human error.
• 📑 Operator verifies & forwards auto-generated claim report: Once scanning is complete, the system compiles a digital report with images, timestamps, reconciliation status, and product metadata. The operator can review and, with a single click, send the finalized report to the Accounts team via ERP API integration—ensuring audit-ready documentation.
• 🧾 Accounts Team issues credit note & closes claim: The Accounts department receives the final validated claim data and can instantly issue a digital credit note. Every transaction is backed by cloud-stored logs, time-stamped records, and scanned proof—ensuring complete transparency and making compliance or audits effortless. The stockist is automatically notified once the credit note is released.